RETURNED MATERIALS. In no event shall goods be returned without first obtaining Seller's written permission. Only unused material as currently manufactured by Seller which has been invoiced to Buyer within 90 days, will be considered for return, in Seller's sole discretion. Material accepted for credit is subject to a minimum service charge of ten percent, plus all transportation charges. Custom made goods and materials manufactured to Buyer's specification are not subject to return for credit under any circumstances.

All returns of film or parts must be pre-authorized with a Return Authorization Number (RMA#).  To obtain an RMA#, please call customer service at (866) 514-4265.

LIMITED WARRANTY. Merchandise is warranted to be free from defects in material or workmanship for a period of one year from the date of original installation; film is warranted to be free from defects in material or workmanship for a period of 90 days from date of invoice. Seller's only obligation under this warranty is limited to replacement or, at Seller's option, repair at its factory of any part or parts of said products which shall be returned to Seller with transportation charges prepaid and which Seller's examination shall disclose to its satisfaction to have been defective. THIS IS SELLER’S SOLE WARRANTY AND BUYERS SOLE REMEDY. For warranty service please contact the Service Department at the location produced at Seller's address.

SELLER MAKES NO OTHER WARRANTY OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WHICH EXCEED THE AFORESAID OBLIGATION ARE HEREBY DISCLAIMED BY SELLER AND EXCLUDED FROM THIS AGREEMENT.

This warranty shall not apply to any product or component thereof which has been repaired or altered outside of Seller's factory in any manner, so as, in Seller's judgment to affect its serviceability or which has been subjected to misuse, negligence or accident, or to products made by Seller which have been operated in a manner contrary to Seller's printed instructions. Additionally, this warranty shall not apply to any machine that (a) has been used for a purpose or purposes other than those for which it was intended, (b) has been used or operated with or using parts, materials, or other equipment that are not certified by Seller for use in conjunction with such product or component, or (c) where the serial number of date code has been removed or defaced. Under no circumstances shall Seller be liable for loss, damage, cost of repair or incidental or consequential damages of any kind in connection with the sale, use or repair of any product from Seller. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation and exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Claims

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If the product is lost or damaged during shipping, Scott Equipment will not be responsible for contacting UPS or Federal Express about claims.  It will be up to the customer to initiate the claim.  All original packaging must be kept in order for the claim adjuster to come out to look at it.  After you contact UPS or Federal Express about the claim, please contact Scott Equipment so we can fill out the necessary paper work so that your account can be properly credited.    

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If you have any questions or comments about either policy please feel free to contact me.